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Our New Member
Guarantee

New Members are Welcome!

We are so confident that you will love your experience with our friendly staff, clean and vibrant gym, and fun classes, we offer a 100% money back guarantee**.

Should you wish to cancel your child's membership at the end of your first calendar month with us, we will issue a full refund.

As our Kindergym (under 5's) and Gymnastics for All (school-aged recreational) classes are at capacity, or near capacity, we are unable to offer one-off trial classes as we exceed our record numbers across all programs.

*A new members is defined as a person who has not participated in any of our programs before*

**Conditions apply:

- Money back guarantee is for NEW MEMBERS only.

- Refunds will not be provided for payment setup and processing fees from our payment provider, Payrix. Fees are: $2.20 to store new payment information, an .88c flat fee for paying via a bank account and 1.87%* of total fees when paying via credit card, which adds up quickly. *an additional 1.15% applies to international credit cards).

We strongly recommend using a bank account to avoid extra processing charges.

- Refunds must be requested in writing, via email (or use our website contact form), accompanied by BSB and Account Number.

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